Troubleshooting

some things to try balance run the catchup sh script first if you're caught up but your validator is delinquent, then check your validator keypair json balance check the identity account balance you need to pay fees out of this account to vote on transactions cli xandeum balance validator keypair json stake if you're online but not in the xandeum validators list, check if there is any tokens staked to your vote account if not, follow up with labs to get you staked cli xandeum stakes /vote keypair json if it shows a stake account, but has the phrase stake account is undelegated then it means you were delinquint at some point and your stake was removed to lower the delinquincy level see examples below connections restart your validator and watch for the tcp connections to suceed cli sudo systemctl restart xand service && tail f /xand validator log | grep color=always b 10 a 50 "checking that tcp ports" look for the ports to be "reachable" tcp/8899 tcp/8900 tcp/8000 this will tell you a lot about your router environment if it fails the first time, it will try again udp is important too, but usually the first indicator of trouble is tcp